FAQ

Frequently Asked Questions

Getting Started

  • Finding that right “fit" is an important factor in therapy being effective. That is why I offer a 15-minute consultation call at no charge before booking a full session. While you don’t need to have this call, if you’re unsure it gives you a chance to hear my voice, ask questions, and see if you feel a connection. If we aren't the right match, I will happily provide referrals to trusted colleagues who might be a better fit.

  • I offer both. I have a physical clinic for psychology sessions in Miami on the Gold Coast. I also offer Walk and Talk therapy in nature on the Gold Coast and Tweed Coast for those who prefer face-to-face connection.

    Secure telehealth psychology sessions are available worldwide. Some patients select a hybrid approach. Meeting face-to-face coming in when we can, and doing virtual sessions when life gets busy.

  • Your session time is reserved exclusively for you. We require 24 hours' notice to cancel or reschedule an appointment. Changes made with less than 24 hours' notice will be charged a $150.00 fee, as I am unable to fill that spot at the last minute.

Fees & Rebates

  • I am registered with Medicare as a provider of psychology services under the Better Access to Mental Health Care Initiative. This allows clients to claim a Medicare rebate for sessions, provided they have a current referral and Mental Health Treatment Plan (MHTP) from their GP or psychiatrist. The current rebate per session in consult rooms is $145.25, and $169.95 for consultations held outside of consulting rooms.

    Rebates may also be available through private health insurance, either as an alternative to Medicare or once your Medicare-covered sessions have been used.

  • My session fees are as below:

    Standard Consultation: The fee for a 50 minute appointment at my clinic location or online is $255.00. With a MHTP from your GP or psychiatrist you will be eligible for a rebate of $145.25, making your investment in therapy $109.75.

    Walk-n-Talk: The fee for a 50 minute out of consult rooms appointment is $280.00. With a MHTP you are eligible for a rebate of $169.95, making your investment in therapy $110.05.

    In Home Support: The fee for in home perinatal support is $275.00 per session. With an eligible MHTP the rebate on out of office services is $169.95, making your investment in therapy $105.05.

    While the total session cost for Walk-n-Talk and In Home services is higher, this is due to the higher rebate for out of office consultation, the difference of which the practice absorbs to cover most travel fees.

The Therapy Experience

  • We typically recommend starting with weekly sessions if possible. This helps us build momentum, establish trust, and get to the root of things faster. Once you feel stable and are grounded in the process of therapy, we can transition to bi-weekly or monthly "maintenance" sessions. We will decide on this cadence together.

  • There is no standard timeline because everyone's story is different. Some clients come for a specific transition and feel ready to move on after 3–6 months. Others value therapy as an ongoing practice for self-reflection and stay for a year or longer. We will regularly check in on your goals to ensure you are getting what you came for.

  • Those are often the most powerful sessions. When we aren't putting out immediate fires, we have the space to go deeper into underlying patterns, dreams, and subtle shifts. You don't need to bring a crisis to the room to do good work. Just bring yourself.

  • This is not something I provide as part of my direct therapy services. Diagnostic labels such as those found in the DSM-5 can be very helpful, but in therapy, they can also be limiting.

    The human mind naturally uses categories to make sense of the world as this helps us create mental shortcuts for faster decision-making. Diagnoses are no different, and they can therefore create assumptions about how a person with a certain diagnosis may think, feel, or behave.

    By setting these aside, we focus on you as the person who walks into the room, understanding your experiences on your own terms without preconceptions.

  • The weeks and months after having a baby can be both beautiful and overwhelming. In this stage of life, even the simplest things like getting out of the house, can feel like monumental tasks. Packing a baby bag, timing feeds and naps, dealing with crying in the car, or worrying about whether your baby will stay quiet during a session can all add extra stress. Even telehealth, while convenient in theory, often means you’re trying to talk about important and vulnerable things on a screen while simultaneously caring for your baby.

    I offer in-home consultations for perinatal clients because I want to remove as many of these barriers as possible. This is such a vulnerable time, and accessing support shouldn’t depend on how well you can manage logistics. By coming to you, I hope to make therapy feel more accessible, gentler, and easier to integrate into your life. You don’t need to prepare anything special. You can feed your baby, sit in your comfiest chair, and just be as you are. My role is to meet you in that space, so you can focus on your own needs without the added weight of “getting it all together” first.

    For all other clients, I currently offer telehealth sessions, with in person sessions available from January 2026 at my consulting rooms. These formats allow for consistency, privacy, and a therapeutic setting that supports focused work. While in-home consultations aren’t offered more broadly at this stage, the goal is always the same: to create a safe and supportive environment that helps you feel understood, cared for, and able to do the work you’ve come to therapy for.